Privacy Policy

Effective date: October 8, 2026

This Privacy Policy explains how Ukiah Insurance Services LLC (“Ukiah Insurance Services,” “we,” “us,” or “our”) may collect, use and disclose information when you use CaliforniaMedicareAdvantage.com, contact us, or participate in a Medicare review.

Information we may collect

• Contact information, such as your name, phone number, email address and mailing address when you provide it.
• Location information you provide, such as ZIP code or county, so we can identify plan service areas.
• Medicare review information, such as doctors, hospitals, prescriptions, pharmacies, coverage preferences and other information you choose to provide for a plan comparison.
• Consent and interaction records, including the date, time, source and version of consent language associated with a request to be contacted.
• Call, chat or review-session information. Certain Medicare-related calls or interactions may be recorded or retained when required or permitted for quality, compliance and recordkeeping purposes.
• Website and device information, such as IP address, browser/device information, pages viewed, referral source, advertising or campaign parameters and similar analytics data.

How we may use information

We may use information to:

• Respond to your request and communicate with you.
• Conduct a Medicare review and help compare plan options our agency represents.
• Connect you with a licensed insurance agent and, when you choose to proceed, support enrollment-related steps.
• Check provider, prescription, service-area and plan information.
• Maintain records of consent, communications and other compliance-related activity.
• Operate, secure, troubleshoot and improve our website and services.
• Measure marketing performance and understand how visitors reach and use the site.
• Comply with applicable legal, regulatory and contractual obligations.

When information may be disclosed

We may disclose information as reasonably necessary to provide the services you request, including to:

• Insurance carriers and plan-related systems when needed to compare coverage, verify information or support an enrollment you request.
• Service providers that support functions such as hosting, customer relationship management, communications, call handling, analytics, security and data processing.
• Regulators, government authorities or other parties when disclosure is required by law, regulation, legal process or a valid governmental request.
• Business successors in connection with a merger, acquisition, financing, reorganization or transfer of all or part of our business, subject to applicable law.

We do not sell your Medicare review information for money. Website analytics or advertising providers may process limited device or interaction data as described in this policy.

Cookies, analytics and advertising technology

We may use cookies, pixels, analytics tools and similar technologies to operate the site, remember preferences, measure traffic, understand campaign performance and improve our services. You can control many cookies through your browser settings. Blocking some technologies may affect how parts of the site work.

Your communication choices

You may ask us to stop marketing calls or texts at any time. You can reply STOP to text messages where available, tell the caller you no longer wish to be contacted, or contact us using the information below. Revoking consent does not affect actions already taken before the revocation.

California privacy choices

Depending on which California privacy laws apply to a particular request, you may have rights relating to access, correction, deletion or certain uses or disclosures of personal information. You may contact us to make a privacy request. We may need to verify your identity before completing a request.

Where applicable law requires recognition of browser-based opt-out preference signals, we will process supported signals in accordance with applicable requirements. Because there is no single universal standard for all “Do Not Track” signals, the site may not respond to every browser DNT setting.

Data security and retention

We use reasonable administrative, technical and physical safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described above, including customer service, legal, regulatory, contractual and recordkeeping obligations.

Children’s privacy

This site is intended for adults seeking Medicare-related information and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site.

Changes to this policy

We may update this Privacy Policy as our services or legal requirements change. When we make changes, we will post the updated policy on this page and revise the effective date.

Contact us

Ukiah Insurance Services LLC
362 N State St
Ukiah, CA 95482-4420

Phone: (707) 466-7454
Email: info@ukiahinsure.com